Product recalls

Update on Investigation

The following has been released:
Independent investigation finds no further action required on fridge freezer model
An investigation into the fridge freezer involved in the Grenfell Tower fire has confirmed there is no need for further action.
More information from department of Business, Energy and Industrial Strategy

 

Product recalls

Important product recalls are below

2017.07.31 Recall: Victoria's Secret glitter iPhone case

The following notice has been issued by the manufacturer:

Dear valued customer

MixBin Electronics, LLC is the manufacturer of the glitter iPhone case that you purchased from the Victoria's Secret UK website. Victoria's Secret and Mixbin wish to alert you to a potential product safety issue with the glitter iPhone cases.

It has recently come to our attention that - if the fluid contained in the case is released - it may cause irritation if it comes into contact with skin. This risk only arises if the iPhone case is cracked or broken. If this fluid gets on to your skin, immediately wash with warm soapy water; if irritation continues, seek medical attention.

We have taken immediate steps to address this issue and are coordinating with Victoria's Secret to give you the option of returning the glitter iPhone case for a full refund. If you have any questions or would like to return your glitter iPhone case, please contact Victoria's Secret Customer Care at (08) 082340481 or tellvictoria@victoriassecret.uk.com. We apologize for any inconvenience this may cause.

Phone case

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