Product recalls

Update on Investigation

The following has been released:
Independent investigation finds no further action required on fridge freezer model
An investigation into the fridge freezer involved in the Grenfell Tower fire has confirmed there is no need for further action.
More information from department of Business, Energy and Industrial Strategy

 

Product recalls

Important product recalls are below

2017.09.06 Recall: Lindex - Disney Frozen socks

The following notice has been issued by the retailer:

Lindex recalls Disney Frozen 3-pack socks.

We have discovered that one pair of the socks (the one with Anna motif) in Disney Frozen 3-pack with article number 833 7410285 5170 1611 unfortunately does not meet Lindex safety requirements. The socks contain a chemical that is included on Lindex list of restricted chemicals.

The chemical that has been discovered is not allowed as it breaks down to substances that are suspected to be carcinogenic. It has been discovered in only one of our deliveries of this product but to be on the safe side, we encourage all customers who have received or bought these socks to return them to the nearest Lindex store for a full refund.

Our customers' safety and the quality of our products are top priorities for us at Lindex and we have a major focus on this in the creation of our fashion. We regret that these socks incorrectly have passed our security controls.

The recall only affects the socks with article number 833 7410285 5170 1611.

Customers with questions can contact Lindex customer service e-mail:
customerservice-se@lindex.com or telephone: +44 2030050009

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