Product recalls

Update on Investigation

The following has been released:
Independent investigation finds no further action required on fridge freezer model
An investigation into the fridge freezer involved in the Grenfell Tower fire has confirmed there is no need for further action.
More information from department of Business, Energy and Industrial Strategy

 

Product recalls

Important product recalls are below

2017.09.08 Recall: Renthal - Clip-On Handlebar

The following notice has been issued by the retailer:

We are initiating a voluntary product recall on all Gen 1 and Gen 2 Clip-On handlebars. The recall is due to a potential for product failure due to stress corrosion cracking.

Gen 1:

These clip-ons must be returned.

  • conventional design
  • 39mm offset
  • launched 2009

Gen 2:

These clip-ons must be returned.

  • screw mounted arm design
  • two screws on front
  • 20mm offset
  • launched 2013

What to do next?
Follow the instructions below for identifying your model of Clip-On. If you have either of the effected models you should stop using them immediately and return them to us for a free replacement set.

Free of charge Return
To return your Clip-Ons we are providing free shipping. Simply fill out the Returning Clip-Ons form, you will then be emailed details of how to obtain the free shipping label. Once we receive your old Clip-Ons we will ship your new Clip-Ons.

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