Product recalls

Update on Investigation

The following has been released:
Independent investigation finds no further action required on fridge freezer model
An investigation into the fridge freezer involved in the Grenfell Tower fire has confirmed there is no need for further action.
More information from department of Business, Energy and Industrial Strategy

 

Product recalls

Important product recalls are below

2017.09.13 Recall: Cath Kidston - Kids' Drinking Bottles

The following notice has been issued by the retailer:

We have identified a potential issue with our kids drinking bottles whereby the silicone tip of the straw may come loose and could present a choking hazard. The bottles affected by this potential issue were on sale between 12 June 2017 and 14 August 2017 and fell below our rigorous quality standards.

694384 - Kids Drinking Bottle - Hankie Rose
694261 - Kids Drinking Bottle - Pets Party
694360 - Kids Drinking Bottle - Hampstead Ditsy
694346 - Kids Drinking Bottle - Marching Band
694377 - Kids Drinking Bottle - Construction Site

 

We are voluntarily recalling this product as a precautionary measure to ensure the safety of our customers.

What you should do
Customers who purchased this product during the specified time period, or received it as a gift, are asked to please stop using it immediately and return it to any Cath Kidston store for a full refund or contact customer services on 0333 320 2663 between 9.00am - 8.00pm Monday to Friday and Saturday/Sunday between 10am - 4pm, or email welovetolisten@cathkidston.com.

No other products or drinking bottles sold by Cath Kidston are affected by this notice. Please be assured that the safety and performance of our products is always our highest priority.

We apologise for any inconvenience caused.

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