Product recalls

Contact Hotpoint

Following the Metropolitan Police Service’s statement that a Hotpoint FF175BP fridge freezer has been identified as the initial source of the Grenfell Tower fire, the Government has ordered an immediate examination of the unit by technical experts to establish the cause of the incident.
This product, which was manufactured between 2006 and 2009, has not been subject to product recalls and this testing will establish whether any further action is required.
If you believe you may own a Hotpoint fridge freezer model number FF175BP (white) or FF175BG (grey)  you should call Whirlpool Corporation’s freephone hotline on 0800 316 3826 or visit their website to register for further updates.
At this stage there is no specific reason for consumers to switch off their fridge freezer pending further investigation.


Product recalls

Important product recalls are below

28 Sep 2017 Recall: Brompton Bicycle - FAG bottom bracket cartridge

The following notice has been issued by the manufacturer:

Voluntary Recall Notice

FAG Bottom Bracket cartridge BB66 (April 2014 - May 2017)

Brompton 1 

Through our warranty and quality assurance process we have become aware of an issue affecting a component manufactured between April 2014 - May 2017.

The axle of the 3rd party supplied FAG Bottom Bracket has had higher than expected reported incidence of failure. Although this still meets international safety standards this does not meet the standards which Brompton sets for its components.

We have therefore initiated a programme to recall all affected bikes and replace the bottom bracket cartridge with a new and tested part, free of charge to all of our affected customers.

It is possible to identify if your bike is affected by referring to the serial number. The serial number can be found on a curved plate or silver sticker applied to the frame, as shown in the image below:

Brompton 2 

The bikes affected have serial numbers from 1403284144 to 1705150001 and can be any model, e.g. M, P, S or H type, or any other configuration.

In order to receive the replacement, please contact your local Brompton dealer who will fit a free replacement Bottom Bracket cartridge

We would like to apologise for any inconvenience caused by this replacement. We want our customers to be confident that in owning a Brompton bike, they are using the very best materials engineered to the very highest standards.

For more information contact the Brompton Customer Service team on 0203 841 7527 (Monday-Friday 8am to 6pm) or email

A contact form and serial number checker can be found on the Brompton website:

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