Product recalls

Update on Investigation

The following has been released:
Independent investigation finds no further action required on fridge freezer model
An investigation into the fridge freezer involved in the Grenfell Tower fire has confirmed there is no need for further action.
More information from department of Business, Energy and Industrial Strategy


Product recalls

Important product recalls are below

2017.10.11 Safety Notice: B&Q - Mac Allister 3X7 and 2X8 Combination Ladders

The following notice has been issued by the retailer:

IMPORTANT - B&Q would like to draw all customers' attention to a vital safety feature of these ladders, in order to avoid risk of serious injury.

The products were on sale between 25 July 2016 and 5 September 2017.

Barcode: 3663602910466

Barcode: 3663602910442

Mac Allister ladders 

Always ensure that the bottom stabiliser bar is fitted correctly before any use.

If your ladder does not have the stabiliser bar available, do not use it. Please call our helpline to order the replacement parts.

UK: 0300 303 4482 ROI: 1800 946 327*
*Monday to Friday 8.30am to 8.00pm, Saturday 9.00am to 5.00pm and Sunday 10.00am to 4.00pm

B&Q thank you for your cooperation.

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