Product recalls

Update on Investigation

The following has been released:
Independent investigation finds no further action required on fridge freezer model
An investigation into the fridge freezer involved in the Grenfell Tower fire has confirmed there is no need for further action.
More information from department of Business, Energy and Industrial Strategy

 

Product recalls

Important product recalls are below

2017.12.08 Recall: Wilko Euro To UK 2 Pin Converter

The following notice has been issued by the retailer:

Important safety recall notice

Wilko Euro To UK 2 Pin Converter
Item code: 03430736

2 Pin Converter

We have recently become aware of a potential issue with the above product. We have identified that certain components used in the assembly of the converter have failed the relevant European Standard. Although we believe the likelihood is small, this may present a risk to users of the product. As a precautionary measure we are therefore advising customers that may have purchased products with this barcode to stop using the product immediately and return the product to store for a full refund.

Nothing matters more to us than our customers' safety - so if you've purchased this product from us, please return it to any of our stores for a full refund of the purchase price.

Please note that this recall only applies to the product described above.

If you have any questions, please contact your local Wilko store or call the Wilko Customer Care Team free on 08000 329 329

We wish to thank you for your cooperation and apologise for any inconvenience.

To find your nearest store call 08444 77 88 77 or visit wilko.com

Related website