Product recalls

Update on Investigation

The following has been released:
Independent investigation finds no further action required on fridge freezer model
An investigation into the fridge freezer involved in the Grenfell Tower fire has confirmed there is no need for further action.
More information from department of Business, Energy and Industrial Strategy

 

Product recalls

Important product recalls are below

2017.12.14 Recall: Argos - Hygena Angel Chair

The following notice has been issued by the retailer:

Hygena Angel Chair

Products purchased between 1 December 2016 and 13 July 2017

We have identified a safety concern where, in a small number of cases, the glue which holds the chair legs together is failing and causing the chair to break.

As a precaution, we are providing replacement legs with an updated design which has improved their strength. These can be ordered online for home delivery, free of charge. Full instructions will be included, as will four replacement bolts.

Pink: catalogue number 487/5657
Yellow: catalogue number 497/1094
Blue: catalogue number 453/7799

Hygena

We've included more information below, but please don't hesitate to contact us on 0345 6402020 (UK) or 1800 535091 (ROI) if you have any further questions.

Kind Regards,
Argos

What exactly is the issue with the Hygena Angel Chair?
In a small number of cases the glue which holds the chair legs together is failing and causing the chair to break. This could possibly result in injury.

What do I need to do?
Stop using the chair immediately and order replacement legs.

How do I order replacement legs?
Ordering replacement legs is easy, simply click on this link, https://www.clickspares.co.uk/angel/ and enter your chosen delivery address. They will then be sent to you within 2-3 working days (UK) or 4-5 days (ROI), free of charge.

How did you identify this issue?
We closely monitor the quality of our products.

How do I know the replacement legs won't have the same issue?
Our supplier is using an updated design for the legs and independent testing has shown this has improved the overall quality and strength of the chair.

Related website