Product recalls

Contact Hotpoint

Following the Metropolitan Police Service’s statement that a Hotpoint FF175BP fridge freezer has been identified as the initial source of the Grenfell Tower fire, the Government has ordered an immediate examination of the unit by technical experts to establish the cause of the incident.
This product, which was manufactured between 2006 and 2009, has not been subject to product recalls and this testing will establish whether any further action is required.
If you believe you may own a Hotpoint fridge freezer model number FF175BP (white) or FF175BG (grey)  you should call Whirlpool Corporation’s freephone hotline on 0800 316 3826 or visit their website to register for further updates.
At this stage there is no specific reason for consumers to switch off their fridge freezer pending further investigation.

 

Product recalls

Important product recalls are below

09 Jan 2018 Recall: Poundland - Microwavable Heated Hugs

The following notice has been issued by the retailer:

Microwavable Heated Hugs - Product No. 271192

Barcode: 5054110003449, 5054110003456, 5057523711925

PLEASE RETURN YOUR PURCHASE AS SOON AS POSSIBLE

Heated Hugs

We're sorry to say our Heated Hugs that you pop into the microwave have incorrect heating instructions on the packaging.

There is a risk that the pouch could over heat whilst in the microwave and as we take the safety of our customers seriously, we have taken the decision to immediately remove the product from our shelves.

If any of our customers have bought one of these as a gift or for themselves, we'd urge them to not use it and return it to one of our stores, even without receipt, for a full refund.

Despite loving huggable animals, we're very sorry to any customers for the inconvenience and thank you for your cooperation.

The product has been on sale in Poundland and ROI Dealz stores for £5 and €6 from the end of November.

Should you have any queries or concerns regarding this information please call our customer service team on 0333 234 1877 Monday-Saturday, 9am-5pm GMT, closed Sunday and Bank Holidays.

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