Product recalls

Update on Investigation

The following has been released:
Independent investigation finds no further action required on fridge freezer model
An investigation into the fridge freezer involved in the Grenfell Tower fire has confirmed there is no need for further action.
More information from department of Business, Energy and Industrial Strategy

 

Product recalls

Important product recalls are below

2018.01.12 Recall: John Lewis - My First Doll toys

The following notice has been issued by the retailer:

My First Doll toys

My First Doll 

The safety of our customers is very important to us, so as a precaution we're recalling the following products as there is a risk part of the eye may become detached and present a potential choking hazard.      

The products we would like to recall are:

785 00120 / 785 00122 My first doll, girl
785 00121 My first doll, boy
785 00124 Baby twin set
78500127 My first doll bumper set

This only affects batch codes 1702 and 1703 which can be found on the barcode label on the back of the box and the sew-in label; however, if yours is from a different batch and you remain concerned, please don't hesitate to return it.

If you have bought one of these items from us since 27 September 2017, please stop using it, and return it to your nearest John Lewis or Waitrose Food & Home shop as soon as possible for a full refund.

This only affects batch codes 1702 and 1703 which can be found on the barcode label on the back of the box and the sew-in label; however if yours is from a different batch and you remain concerned, please don't hesitate to return it.

If you have bought one of these items from us since 27 September 2017, please stop using it, and return it to your nearest John Lewis or Waitrose Food & Home shop as soon as possible for a full refund.

We're very sorry for any inconvenience or disappointment this product recall may cause you.

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