Product recalls

Contact Hotpoint

Following the Metropolitan Police Service’s statement that a Hotpoint FF175BP fridge freezer has been identified as the initial source of the Grenfell Tower fire, the Government has ordered an immediate examination of the unit by technical experts to establish the cause of the incident.
This product, which was manufactured between 2006 and 2009, has not been subject to product recalls and this testing will establish whether any further action is required.
If you believe you may own a Hotpoint fridge freezer model number FF175BP (white) or FF175BG (grey)  you should call Whirlpool Corporation’s freephone hotline on 0800 316 3826 or visit their website to register for further updates.
At this stage there is no specific reason for consumers to switch off their fridge freezer pending further investigation.


Product recalls

Important product recalls are below

12 Feb 2018 Recall: Bitmore Universal Travel Adapter

The following notice has been issued by the manufacturer:



Bitmore Universal Travel Adapter
Part Number BM-UTA1 Product Recall


It has been brought to our attention that there is a serious safety issue with the above item which could cause the risk of electric shock. The  product was available from April 2017 - 30th January 2018.

As customer safety is of paramount importance, we must advise customers to stop using the Bitmore Universal Travel Adapter immediately and return the product to the retailer where it was purchased for a full refund.  Additionally, if you have bought this product for someone else please let them know about this notice urgently.

If the product was purchased online directly from, please call our customer support line on 0845 680 7305 to give us your address and we will send you out a prepaid returns bag, or send an email to with your address details, and we will send you a prepaid bag and arrange for a full refund.

We take customer safety very seriously and would like to apologise for the inconvenience. If you require further information regarding this safety announcement, please contact our customer services team on 0845 680 7305 who will be happy to answer any queries or alternatively email

Registered Office: 
Park House, 15-19 Greenhill Crescent, Watford Business Park, Hertfordshire WD18 8PH Tel: 0845 680 7304

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