Product recalls

Update on Investigation

The following has been released:
Independent investigation finds no further action required on fridge freezer model
An investigation into the fridge freezer involved in the Grenfell Tower fire has confirmed there is no need for further action.
More information from department of Business, Energy and Industrial Strategy


Product recalls

Important product recalls are below

2018.02.28 Recall: Marks and Spencer - Hellenic Grocery - Handmade Loukoumi

The following notice has been issued by the Food Standards Agency:

DSAM Consulting SA is recalling its Hellenic Grocery Handmade Loukoumi (Greek Turkish Delight) because it contains pistachio nut fragments which are not mentioned on the label. This means the product is a possible health risk for anyone with an allergy to pistachio nuts. The product is sold in Marks and Spencer stores.

Product details
Product: Hellenic Grocery Handmade Loukoumi Mixed Flavours
Pack size: 200g
Best-before dates / Batch codes:

  • 29/01/2018 (Batch code: 71027092)
  • 27/09/2018 (Batch code: 71023072)
  • 12/10/2018 (Batch code: 71024021)
  • 30/11/2018 (Batch code: 71025003)


No other DSAM Consulting SA products are known to be affected.

Nuts (Pistachio)

This product contains nuts making it a possible health risk for anyone with an allergy to nuts.

Our advice to consumers
If you have bought the above product and have an allergy to nuts (pistachio), do not eat it. Instead return it to the store from where it was bought for a full refund.

Action taken by the company
DSAM Consulting SA is recalling the above product from customers and has contacted the relevant allergy support organisations, which will tell their members about the recall. The company has also issued a point-of-sale notice to its customers.

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