Product recalls

Contact Hotpoint

Following the Metropolitan Police Service’s statement that a Hotpoint FF175BP fridge freezer has been identified as the initial source of the Grenfell Tower fire, the Government has ordered an immediate examination of the unit by technical experts to establish the cause of the incident.
This product, which was manufactured between 2006 and 2009, has not been subject to product recalls and this testing will establish whether any further action is required.
If you believe you may own a Hotpoint fridge freezer model number FF175BP (white) or FF175BG (grey)  you should call Whirlpool Corporation’s freephone hotline on 0800 316 3826 or visit their website to register for further updates.
At this stage there is no specific reason for consumers to switch off their fridge freezer pending further investigation.


Product recalls

Important product recalls are below

28 Feb 2018 Recall: Marks and Spencer - Hellenic Grocery - Handmade Loukoumi

The following notice has been issued by the Food Standards Agency:

DSAM Consulting SA is recalling its Hellenic Grocery Handmade Loukoumi (Greek Turkish Delight) because it contains pistachio nut fragments which are not mentioned on the label. This means the product is a possible health risk for anyone with an allergy to pistachio nuts. The product is sold in Marks and Spencer stores.

Product details
Product: Hellenic Grocery Handmade Loukoumi Mixed Flavours
Pack size: 200g
Best-before dates / Batch codes:

  • 29/01/2018 (Batch code: 71027092)
  • 27/09/2018 (Batch code: 71023072)
  • 12/10/2018 (Batch code: 71024021)
  • 30/11/2018 (Batch code: 71025003)


No other DSAM Consulting SA products are known to be affected.

Nuts (Pistachio)

This product contains nuts making it a possible health risk for anyone with an allergy to nuts.

Our advice to consumers
If you have bought the above product and have an allergy to nuts (pistachio), do not eat it. Instead return it to the store from where it was bought for a full refund.

Action taken by the company
DSAM Consulting SA is recalling the above product from customers and has contacted the relevant allergy support organisations, which will tell their members about the recall. The company has also issued a point-of-sale notice to its customers.

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