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Coronavirus guidance for businesses

Page updated: 16 July 2021

Moving into Step 4 on 19 July 2021

Step 4 is the next phase of easing of Coronavirus restrictions and is on 19 July 2021.

While cases are high and rising, everybody needs to continue to act carefully and remain cautious. As such some key protections still need to be in place.

It is important to remember that if someone develops COVID-19 symptoms they must self-isolate immediately and get a PCR test, even if their symptoms are mild. People should also ensure that they isolate when contacted and told to do so by NHS Test and Trace scheme.

Encouraging your staff to get vaccinated will help reduce the impact of self-isolation when the rules change on 19 August 2021.  After this date, anyone aged 18 or over who is fully vaccinated (two doses of the vaccine 8 weeks apart with at least 2 weeks from the date of the last vaccine) will not need to self-isolate if they are a close contact of a positive case.   Details of local vaccination services are here, please encourage your staff to take this offer up.

Although specific COVID laws have been removed, as an employer or self-employed person you still have a duty to protect the health of your staff and customers under the Health and Safety at Work Act 1974.  You have a legal duty to undertake a risk-assessment that specifically considers the risk from coronavirus and establishes what you need to do in order to keep everyone safe. 

The government’s Working Safely Guidance is divided into industry sector guides it sets out a range of mitigations and employers should consider including:

  • Continuing to wear face coverings in crowded places (and on public transport).
  • Cleaning surfaces that people touch regularly.
  • Identifying poorly ventilated areas and taking steps to improve airflow.
  • Ensuring that staff and customers who are unwell do not attend the workplace or venue.
  • Encourage the use of lateral flow tests by workers.
  • Minimising the number, proximity, and duration of social contact.
  • Continue to maintain high levels of handwashing and provision of hand sanitizer.
  • Businesses are encouraged to continue displaying QR codes for customers wishing to check-in using the NHS COVID-19 app, or to continue collecting customer contact details to support NHS Test and Trace, (however this will no longer be a legal requirement.)
  • We encourage organisations in higher-risk settings to use the NHS COVID Pass as a condition of entry, in order to reduce the risk of COVID-19. This will especially be the case in large crowded settings where people are likely to be in close proximity to others outside their household.

You will need to ensure that the measures you put in place are communicated to staff and customers.

If you have any queries about what you need to do please contact us via

Food business advice 

Visit the FSA website for more information for food businesses on food safety during COVID-19.