Coronavirus and housing

Updated: 19 July 2021

Housing Benefit

Council tenants

Contacting Housing Management     

Cippenham, Langley and Chalvey Community Hubs are open, with an appointments system for customers to be seen by housing or customer services at the council access point. If you really need to be seen face to face, please book an appointment.

The Housing management team are able to offer critical services across Slough. Please use the phone and email first, however if you need to see a member of the team face-face you will need to book an appointment. Or you can email :

These email addresses are regularly checked through the working day.

Housing repairs

  • We are still working through the list of non-urgent repairs to properties that were put on hold during the COVID-19 pandemic. We appreciate your patience and understanding, as we continue to work safely through the repairs as quickly as possible. We will contact residents to schedule an appointment for any repair. If you are unwell or self-isolating, please let us know so we can consider how we can best support you.
  • Your safety is our priority and we will continue to carry out routine works wearing face masks and observing social distancing.
  • Operatives may wear additional PPE which will be relative to the works being undertaken. Our focus is on:
    • regularly washing/sanitising hands
    • maintaining safe social distancing while we carry out works and,
    • thoroughly cleansing surfaces before we leave your property.
  • Please continue to report a repair online or call 0800 915 1215


  • From 1 June 2021 all section 21 notices must give at least 4 months' notice. Your landlord can only apply to court after the notice period ends.
  • There's a backlog of eviction cases in the courts so there may be delays. The bailiffs must give you at least 2 weeks' notice of an eviction date.
  • From 1 June 2021, you can be evicted by court bailiffs. Most landlords need a court order to evict tenants, and only bailiffs can enforce the order. Your landlord won't usually need a court order if you are a lodger.
  • You will still need to attend a hearing if one is scheduled in your case.

Visit the Citizens Advice website for more information about housing and Coronavirus