Wash your hands of coronavirus scams

Trading standards is warning people to be alert to coronavirus scams.

  • Be aware of people offering or selling items to test for/cure coronavirus. These are not currently available to purchase.
  • Be aware of people offering shopping or medication collection services. Don’t assume everyone is genuine. It’s okay to reject, refuse or ignore any requests. Only criminals will try to rush or panic you.
  • If someone claims to represent a charity, ask them for ID. Be suspicious of requests for money up front. If someone attempts to pressurise you into accepting a service, they are unlikely to be genuine.
  • More information is available on the Friends Against Scams website. The Friends Against Scams website also offers scam awareness eLearning.

If you think you’ve been scammed, report it to Action Fraud on 0300 123 2040 and contact your bank. If you need advice, call the Citizens Advice Consumer Helpline on 0808 223 1133.

If you are in immediate danger, contact the police on 999.

Ambulance audio clip

  • There is a scaremongering short audio clip being shared pretending to be from the ambulance service. It is fake and should not be taken seriously.

Beware of unregulated debt help websites

Several unregulated debt help websites have been placed on a warning list by regulator the Financial Conduct Authority since the beginning of the coronavirus public health emergency. Several have had business names which include the name of legitimate debt help websites to lure people to their sites believing they are legitimate help advice. Before using any financial assistance website please check the latest warnings at www.fca.org.uk/news to check they are not suspicious.