Be cautious and listen to your instincts. Don’t be afraid to hang up, bin it, delete it or shut the door.
Take your time; don’t be rushed.
If someone claims to represent a charity, ask them for ID. Be suspicious of requests for money up front. If someone tries to pressure you into accepting a service they are unlikely to be genuine. Check with family and friends before accepting offers of helps if you are unsure.
If you are online, be aware of fake news and use trusted sources such as .gov.uk or NHS.uk websites. Make sure you type the addresses in and don’t click on links in emails.
Only purchase goods from legitimate retailers and take a moment to think before parting with money or personal information.
Know who you’re dealing with. If you need help, talk to someone you know or get in touch with your local Council on the numbers below.
Protect your financial information, especially from people you don’t know. Never give your bank card or PIN to a stranger.