We want all our residents to live in homes that are safe, well maintained and of a good standard.
Our Housing Standards explain what you can expect from us as your landlord.
They also explain the standards we work to when managing and maintaining your home, and the responsibilities we all share.
These standards are based on the Consumer Standards set by the Regulator of Social Housing.
They show our commitment to providing services that are safe, reliable, fair and easy to understand, and to meeting the standards expected of all social housing landlords.
We encourage you to read the Housing Standards document to learn more about the services we provide, the standards you can expect, and how you can work with us to help keep your home and neighbourhood a good place to live.
You can view or download the Housing Standards document here.