The change will come into force at 00:01 Saturday 24 October. Find out more details about Slough going into tier 2 and what it means.
Please go to our coronavirus pages for the latest guidance, how services are affected, and what help is available.
People making new claims for Universal Credit will no longer need to call the Department of Work and Pensions as part of the process.
For more details please see the DWP press release.
For the latest guidance see Coronavirus and claiming benefits.
In line with Government advice, to help protect our customers and colleagues, from 24 March Job Centres will be closed.
You can access support online www.dwp.gov.uk where telephone services are also listed (or for UC customers, through your account)
Telephone: 0800 055 6688
Textphone: 0800 023 4888
Universal Credit helpline
Telephone: 0800 328 5644
In an emergency only call 01753 615676 or 01753 615634 (we will call you back immediately so that we minimise the cost to you).
If you need referral to a Foodbank, please ring us on the above number.
Birth registration appointments are now deferred until we are through the current pandemic period. Customers can make a claim for child benefit or universal credit prior to the birth being registered, where they have not been able to do so because of these measures.