Slough moves into covid tier 2

The change will come into force at 00:01 Saturday 24 October. Find out more details about Slough going into tier 2 and what it means.

Please go to our coronavirus pages for the latest guidance, how services are affected, and what help is available.

Coronavirus community help

Telephone support number

The One Slough partnership has opened up a new call centre to ensure all Slough residents can get the support they need during this difficult time.

The number to contact is 01753 944198 and will be staffed on Monday to Friday from 9.00 – 16.00. Alternatively, residents can still register on-line at

The call centre is for residents who are isolated and lonely or need essentials, such as a hot cooked meal or food supplies. This includes residents who are at high risk including people over 70 years old or with underlying health conditions and should be protecting themselves by staying at home.

The majority of these people will already be receiving support from family, friends or local voluntary groups with tasks like shopping or collection of medicines if they require it. But we know that a small number of people will not have this support.

If you need or know about someone who will need support in the coming weeks, please do get in touch.

Joining forces as one to coordinate Covid-19 care

Slough Borough Council has joined forces with Slough Council for Voluntary Service, SCVS, to coordinate an army of volunteers to help people in the borough.

The coordinated approach will enable the most vulnerable in the community to access assistance and advice. It will also provide a centralised place for people wanting to help by volunteering.

Bringing the services together with the assistance of the council, will allow more people to get involved in an organised and constructive way, as well as help more people.

Community, voluntary, faith, charities, the council as well as other public sector partners will be operating as one.

The collaboration will be supporting organisations such as food banks to ensure they have sufficient volunteers and supplies, to ensure transport is in place to get supplies, including food and medicines, to most vulnerable and providing a single point for the Slough community to ask questions and get answers.

The current government advice is for the most vulnerable members of the community, those over 70, those over 60 with an underlying health condition, and anyone showing symptoms of the virus to self isolate. The rest of the community is being advised to stay at home and practice social distancing.

The process will allow volunteers to be matched with the most appropriate service as well as being given safety advice.

Thank you to everyone who has volunteered. Our team is now working to process the applications we've received, so we can get volunteers up and running as soon as possible. We have now paused recruitment and kindly ask anyone who is still interested in volunteering to wait until the application process reopens.

If people want to help there is also the option to donate funds on the website which will go directly to helping people in the borough.