Please see our coronavirus pages for the latest guidance, how services are affected, and what help is available.

Coronavirus guidance for the public

Page updated: 31 July 2020

Latest council services update

Government guidance and advice

The government guidance is:

  • stay at home as much as possible
  • work from home if you can
  • limit contact with other people
  • keep your distance if you go out (2 metres apart where possible - 1 metre plus when not)
  • wash your hands regularly
  • do not leave home if you or anyone in your household has symptoms
  • wear a face covering on public transport at all times, it's also mandatory in hospitals, and from 24 July face coverings must also be worn in: shops, supermarkets, indoor shopping centres, and transport hubs such as train stations & airports. It will also be compulsory to wear a face covering when buying food & drink to takeaway from cafes and shops.
  • In addition, the government will extend the requirement to wear a face covering to other indoor settings such as museums, galleries, cinemas and places of worship. This will become enforceable in law from 8 August.   

What you can and can't do from 4 July

This will be enforced by the police where necessary, please call 101 to report and visit  Thames Valley Police website for more information.

Further advice

Your Covid recovery

As you find yourself recovering from COVID-19 you may still be coming to terms with the impact the virus has had on both your body and mind. Your COVID Recovery helps you to understand what has happened and what you might expect as part of your recovery.

Post lockdown daily routine

We've designed a useful infographic which provides you with a clear pathway of things you should consider, throughout your day, to keep you healthy and help protect you from Coronavirus. Share amongst your friends and family, or print it out and stick it up somewhere as a useful reference.

Support for families

The current Coronavirus epidemic and the lockdown measures that are in place, can present new challenges for children and families however there is still support available to you.

Working safely

Guidance to help employers, employees and the self-employed understand how to work safely during the coronavirus pandemic. Working safely during coronavirus (COVID-19)

Covid-19 Hub Privacy Notice

How the council uses the information it collects through the Covid-19 Hub which coordinates services to those needing support during the pandemic.

What to do if someone in your household has symptoms of coronavirus

If someone in your household has symptoms of coronavirus  - a new continuous cough or fever or anosmia (anosmia is the loss of or a change in your normal sense of smell, it can also affect your sense of taste as the two are closely linked). The person with symptoms has to stay home for 10 days, for everyone else in the household they must stay home for 14 days, unless they get symptoms, then it’s 10 days from onset of symptoms. You should arrange to have a test to see if you have COVID-19 – go to testing to arrange. For more in depth information: Stay at home: guidance for households with possible coronavirus (COVID-19) infection

The first hybrid walk-in and drive-in testing centre in the country has been set up in Slough. The testing centre is based in the Montem Car Park, Montem Lane and anyone with symptoms – and for the first time people who are not symptomatic but concerned they may be infected – will be able visit for a test either by foot or in a car. As well as booking an appointment, online or by calling 119, you can also drop in but may have a longer wait.

People with symptoms should no longer call 111 unless the fever continues for more than seven days or they are extremely unwell or have an underlying medical condition that puts them at risk.

People can continue to use the online 111 service.

Reducing the spread of infection

We would like to stress the importance of usual illness prevention:

  • wash your hands often - with soap and water for at least 20 seconds. Use an alcohol-based hand sanitiser that contains at least 60% alcohol if soap and water are not available. This is particularly important after taking public transport
  • avoid touching your eyes, nose, and mouth with unwashed hands
  • avoid close contact with people who are sick
  • cover your cough or sneeze with a tissue, then throw the tissue in a bin. See Catch it, Bin it, Kill it
  • clean and disinfect frequently touched objects and surfaces in the home and work environment
  • if you are worried about your symptoms, please use NHS 111 online. Do not go directly to your GP or other healthcare environment.

The NHS website has more information about how you can reduce the possible spread of infection.

Health at Home


Resources to support your health whilst staying at home.

  • Mental Health support
  • downloadable hints and tips
  • nutrional advice
  • Sexual Health testing online
  • Stop Smoking services