Please go to our coronavirus pages for the latest guidance, how services are affected, and what help is available.

Support with emergency PPE supplies

The Council recognises the importance of Personal Protective Equipment (PPE) to help manage the risk of COVID-19 amongst both residents and staff living and working in Slough.

Slough Borough Council’s PPE Plan has been developed in alignment with Public Health England advice.

In order to respond to the pressures in securing PPE, the Council will where possible support identified priority services/groups with emergency PPE until they are able to source their own. Allocations will be made that are in line with the current Public Health England advice. Please note this guidance is regularly updated, and those requesting support should ensure that they are familiar with the latest advice.

Priority groups

These groups have been identified as a priority

  • Adult Social Care providers with a head office in Slough /offering support to Slough residents
  • Personal Assistants employed by people in receipt of direct payments.
  • Unpaid carers living at a different address to the person they support.
  • Voluntary and Community Sector working in collaboration with the Council.
  • Voluntary and Community Sector working independently of the Council but delivering critical support to Slough residents.
  • Schools located within the Local Authority
  • Other local services supporting vulnerable residents.

Please be aware that in some instances, PPE will be re-charged. However, the amount of any re-charge to cover costs will be agreed in advance of any allocations being made.

Requesting support for PPE

Requests for emergency supplies will be analysed in accordance with need, the availability of PPE and the guidance. Allocations will be made on a priority basis.

Any requests for PPE should be made via the online form and will be responded to within 24 hours during office hours.


For any emergency requests during office hours or any other enquires relating to PPE, please email

The emergency day time weekend email contact for providers of adult social care services (with a Head office in Slough/supporting Slough residents) is Please be aware that this in-box is only checked periodically.

GP’s, Pharmacists, Optometrists requiring emergency support

GPs, Pharmacists, Optometrists should contact Frimley ICS PPE Mutual Aid as follows if alternative PPE supplies cannot be sourced. Mutual Aid PPE stock is to be accessed for emergency use only.


You MUST fill in the RAG rating for PPE items on the PPE RAG Data Collection Template by COP Monday and Wednesday. The PPE RAG Data Collection Template is the key information source which will be used to help ensure that Emergency Stocks of PPE can be made available. A member of the Frimley ICS PPE Mutual Aid team will contact you depending on the RAG rating and discuss the urgent PPE requirement.

The RAG rating can be found in the same place as the daily workforce numbers are entered. If you experience difficulties with this please contact

Pharmacies and Optometrists

Please follow the procedure below to access emergency PPE stocks from Frimley PPE Mutual Aid.

If you experience an urgent shortage in supply of PPE items please email the Frimley Mutual Aid inbox at outlining your requirement. A member of the Mutual Aid team will contact you to discuss the urgent PPE requirement.