Parents of children who live in Slough may apply for their case to be considered at a travel assistance case review if you wish to appeal a decision about one of the following:
- travel arrangements offered
- child’s eligibility
- distance measurement in relation to statutory walking distances
- safety of the route.
We will not start the travel arrangements during an appeal of an application.
Where the appeal concerns a change to existing travel arrangements, then the previously agreed travel arrangements will continue until the review is complete.
The council operates a two-stage appeal process as detailed below:
Stage one: review by a senior officer
- A parent has 20 working days from receipt of the local authority’s home to school travel assistance decision to make a written request asking for a review of the decision.
- The written request should detail why the parent believes the decision should be reviewed and give details of any personal and/or family circumstances the parent believes should be considered when the decision is reviewed.
- Where this is possible, within 20 working days of receipt of the parent’s written request a senior officer will review the original decision and send the parent a detailed written notification of the outcome of their review.
Stage two: review by an independent appeal panel
- A parent has 20 working days from receipt of the local authority’s stage one written decision notification to make a written request to escalate the matter to stage two.
- Within 40 working days of receipt of the parents request an independent appeal panel will consider written and verbal representations from both the parent and officers involved in the case. Within 5 working days of that meeting the panel will give a detailed written notification of the outcome.
Please email education.transport@slough.gov.uk if you would like to lodge a Stage 2 Transport Appeal.