Emergency accommodation in severe weather

The council will provide emergency accommodation to rough sleepers during any periods of severe winter weather. Severe winter weather is considered to be a minimum of three or more consecutive nights at or below zero degrees Celsius. The duration for this service for winter 2018-19 will be confirmed here once the Department for Communities and Local Government (DCLG) have announced it.

2018-19

  • We, Slough Borough Council, are pleased to announce that we now have an outreach service for rough sleepers and those at risk of rough sleeping. Please report any rough sleepers via Streetlink, or ask them to attend at My Council, High Street Slough. Monday, Tuesday, Wednesday and Friday between 9am and 4pm, and Thursday, between 10am and 4pm.
  • This year we are opening a continuous night shelter provision, which is being run from early December 2018 to end March 2019, 7 days per week, between 7.15pm and 7am.
  • Our usual partnership night shelter with London and Slough Soup Run, will open from late December until late March 2019. This provision is also 7 days per week.
  • Both of these shelters will be open regardless of the weather and is on a discretionary basis for local people only – anyone needing this service should attend at My Council Monday – Friday 9am – 12pm, to ensure we can assess their needs and complete the necessary referral/risk assessment etc. Rough sleepers can also ask for a referral form to be completed via SHOC, London and Slough Run, Slough Salvation Army or at the My Council offices

SWEP – Severe weather emergency provision

The council will provide emergency accommodation to rough sleepers during any periods of severe winter weather. Severe winter weather is considered to be a minimum of three or more consecutive nights at or below zero degrees Celsius. However, other circumstances of extreme weather conditions will be considered on a discretionary basis, via the Housing Needs Team, please contact 01753 475111 for clarification.

Out of hours, please contact the Emergency Duty Service on 01344 786543.

We urge anyone sleeping rough to register for this provision now, so we can plan in advance. Please register, in person, at:

  • MyCouncil, Landmark Place, High Street, SL1 1JL - Monday to Friday, 9am to 10am
  • SHOC/Trinity
  • the Salvation Army in Stoke Road, Slough.

Our Severe Weather Emergency Protocol (SWEP) means we can provide assistance to anyone during periods of extreme weather:

  • who is at risk of harm due to rough sleeping
  • including those who might not usually be entitled to statutory assistance
  • including people without recourse to public funds
  • who have made themselves homeless intentionally or
  • without a local connection to our area - the assistance would only be for a very limited period.

If you are concerned about anyone, please let StreetLink know.

If you see a rough sleeper who may need urgent medical assistance, please call 999 first without delay.