Please see our coronavirus pages for the latest guidance, how services are affected, and what help is available.

Returning the property

This will be necessary where the tenant lived alone, or where the remaining occupants do not qualify to succeed. Usually tenants need to give the council four weeks notice. In the case of death if it helps the family we will accept two weeks notice. A termination form needs to be completed with the necessary notice period specified.

Rent will be charged until 12 noon of the Monday after the keys are returned. Keys returned after this time will be charged a further weeks rent. Keys need to be returned to the customer services section at MyCouncil, Landmark Place, High Street, Slough, SL1 1JL. 

Please note entitlement to benefits ends with the death of the tenant, and that any arrears created will need to be met from the late tenant’s estate.

Condition of returned property

When a property is returned to the council we would expect it to be in a reasonable condition, allowing for wear and tear. We reserve the right to charge to put right damage or adaptations, and for clearing unwanted belongings.
Following a death we would hope that the property was in a similar condition. We understand that family or friends may not be local and it is a difficult and often emotional time, so would be more sympathetic about putting right and or clearing the property.

In exceptional circumstances we would consider charging the late tenant’s estate. If belongings are left we reserve the right to use any that could be given to other families, the rest will be disposed of.

Please make sure you have removed anything that you may want, especially personal documents, photos etc.

If you have any queries, you can contact one of our neighbourhood housing officers on 01753 475111. Due to their job the officers do spend a lot of time away from their desks but a message can be left for them.

Disposal of belongings

You can donate or recycle any unwanted belongings.

  • Clothes could be donated to a charity shop.
  • Good conditioned household furniture could be donated to Slough furniture project, a registered charity that helps families on low incomes: HOMEMAKERS, 69-71 Wentworth Avenue, Slough, Berkshire, SL2 2DS, it’s open Monday to Friday 9am to 3pm.
  • Any unwanted items can be disposed of at one of the council’s household waste recycling centres
  • Large items of furniture can be collected by the council - there is a charge for this bulky item collection service

Contact us

Contact Housing Services

01753 475111

Housing Services
Slough Borough Council
Observatory House
25 Windsor Road
Slough, SL1 2EL