Help with fuel bills

Home Upgrade Grant Scheme

Home Upgrade Grant (HUG2) is a new Government grant scheme designed to fund energy-efficiency upgrades to residents with off-gas-grid heating systems who are most likely to be impacted by the high cost of rising bills. These improvements will help residents to use less energy and spend less on their energy bills.

It helps:

  • install energy saving technology and upgrades by approved installers
  • create warmer, healthier homes
  • cut carbon emissions
  • fund homes with off gas grid heating systems.

What energy saving improvements can I get for my home

Energy and cost saving upgrades that you may be able to get for your home include (but is not limited to):

  • insulation and ventillation upgrades
  • an upgrade to a low carbon heating stystem (the new heating system cannot include a gas or oil boiler)
  • heating controls
  • energy efficient lighting.

Grant eligibility

To be eligible for Home Uprade Grant funding, your household must:

  1. be a private domestic dwelling in England with an EPC rating of D, E, F or G.
    A free updated EPC assessment will be provided as part of the programme, ensuring properties without a current EPC rating can be included.
  2. either be:
    • in a pre-qualified postcode area (Indices of Multiple Deprivation Deciles 1-3, residents will be informed if this applies to their home) or
    • have a household income of no more than £36,000 (before tax or any other deductions).
    • Some households may be eligible through different routes, e.g. if they have an equivalised income where cost of living is below £20,000 (i.e. after rent or mortgage costs). Households with incomes marginally higher than the stated thresholds but with circumstances that leave them vulnerable to fuel poverty should contact us to ask about being eligible when applications open.
  3. be heated by an off-gas-grid source, for example:
    • electricity
    • oil
    • liquid propane gas and
    • solid fuels.

Please check the How do I qualify page (Home Upgrade Grant website) for more information.

Who pays for the energy saving improvements

The funding has been allocated to local government authorities through the Greater South East Net Zero Hub from central government.

The funding allows an average of £18,000 per property to provide a range of energy and cost saving upgrades, depending on the specific circumstances such as:

  • the fuel source
  • energy efficiency and
  • EPC rating of the home.

There is up to £38,000 available for the least efficient homes heated by the most polluting fuel sources.

Full funding is available for owner occupied households, who will not be required to contribute financially to the scheme.

Funding is also available for privately rented properties where the tenants meet the eligibility criteria. In this case the following applies:

  • funding is only open to landlords who have 4 or less properties
  • landlords will be required to contribute a minimum of one third towards the cost of the upgrades in addition to the grant provided
  • costs and contributions expected from the landlord will be agreed before the start of work.

Who is carrying out the customer journey and works

The Greater South East Net Zero Hub have appointed delivery partners Agility Eco to oversee the customer journey and installation process. Applications will be managed and processed on your behalf by these appointed delivery partners.

Measures installed using HUG2 must be completed by the delivery deadline of 31 March 2025.

How do I find out more

More information about the scheme and eligibility requirements is available on the Home Upgrade Grant website from the Department for Energy, Security and Net Zero.