Delay with customer services
We are experiencing a high volume of calls. If you are waiting on a call back, we will return your call - you don't need to call us again. For Council Tax:
- Council Tax reminders are sent if payments are not made on time. Please use the self service portal to check payments have been received or which payments are missing.
- you can make your council tax payments online.
- these pages may help you too:
- or you can submit your Council Tax enquiry through this form or email firstname.lastname@example.org. The response turnaround is generally 10 working days.
Please note we are unable to defer Council Tax payments.