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Council tax

We are currently experiencing a high volume of calls so you may experience longer wait times than usual. Alternatively, you can use the council’s website to find out information about your account.

Contacting council tax

  • Have you received a reminder? Council tax reminders are sent if payments are not made on time. You can check your account balance and the payments by signing into or registering for the self-service portal.
  • Want to make a payment? You can make your council tax payments online. You can also use our automated telephone payment line by calling 0300 456 0480. You will need to have your council tax account number and card details to hand.
  • Struggling to make payments? Visit our problems paying your council tax. If you are on low income you may be able to claim council tax support.
  • You can submit your enquiry using our council tax enquiry form or email us. We aim to respond within 10 working days.
  • Why not pay your council tax by direct debit, it is quick and simple and means you will never miss a payment.