Environmental services phone line only open till 2pm
Please note from 10 August, our Environmental Services line will only be open until 2pm Monday to Friday. Your call will not be answered after 2pm.
If you are calling about a missed bin, please be aware we cannot respond on the same day. Please complete the Report missed bin form.
Fortnightly bin collections
Residents with domestic grey and red bins
We only collect rubbish in bins where the lids are fully closed. Check reasons for missed bin collections to avoid your bin not being collected.
Bin collection details
Your bin day is the same. Grey bins will be collected one week and red bin the next week.
- Find your fortnightly collection bin day and dates.
- Check out the how to find your bin collection day and dates video for more help.
Grey and red bin sizes
The standard grey bin is 180 litres. If your grey bin is smaller than your 240 litres red bin and you are a family of six or more living at the same property, you can request a larger 240 litres grey bin.
Residents with large communal bins
No changes: your bin day will stay the same with weekly collections.
