Arrange a collection
Call Environmental Services on 01753 475111, option 4.
Charges are £10 per item with a minimum charge of £30. A maximum of 7 items are allowed per collection.
Exceptions to this are: a fridge, a freezer, or a fridge freezer. These items will incur a per-item fee of £20.
Example of items:
- a table plus four chairs count as five items .
- a three piece suite counts as three items.
- a bed base and mattress counts as 2 items.
- a wardrobe is one item (bundled together if dismantled or broken).
A free service is available for pensioners and for residents who live alone and are registered as disabled. Collections are limited to two per year per household.
We can now only take debit and credit card payments over the telephone between 8am and 5pm.
Payment must be made in advance, before the day of collection.
Your booking cannot be amended once your request has been submitted.
We are unable to provide a refund in the event of customer cancellation.
Where to leave your items
On your refuse collection day, please leave your item(s) outside your property along with your refuse bins.
If you live in a flat or have any access issues, make sure you inform us of your circumstances. We will not be able to collect any items from inside your property.