Call Centre Observatory House Christmas times:
Monday 22 December: 9am to 5pm
Tuesday 23 December: 9am to 5pm
Wednesday 24 December: 10am to 4:30pm
Thursday 25 December (Christmas Day): Closed
Friday 26 December (Boxing Day): Closed
Monday 29 December: 9am to 5pm
Tuesday 30 December: 9am to 6pm
Wednesday 31 December: 10am to 4:30pm
Thursday 1 January (New Year’s Day): Closed
Friday 2 January: 9am to 4:30pm
Monday 5 January: 9am to 5pm
The quickest way to get your request to the right team is through our online forms or find our council services contact details. However, if you are unable to find what you need or prefer to speak to someone, you can call us on 01753 475111.
Line opening times
Adult Social Care, Council Tax, Housing Benefits and Housing Services
- Monday, Tuesday, Thursday - 9am to 5pm.
- Wednesday - 10am to 5pm.
- Friday - 9am to 4.30pm.
Environmental Services
- Monday, Tuesday, Wednesday and Friday - 9am to 2pm
- Wednesday – 10am to 2pm
School Admissions and Electoral Services lines
The School Admissions and Electoral Services lines open as and when needed around admissions or election time.
Self-service portals
You can also try our self-service portals:
- Adult Social care Portal - Adult Social care Portal's accessibility statement.
- Book/reschedule a registrar’s appointment to register a birth or a death through the Stopford Online Booking System.
- Citizen Portal - school admissions, funded early education, school travel assistance – Citizen Portal’s accessibility statement.
- Civicaepay - our online payments system – Civicaepay’s accessibility statement.
- Claim for Benefit.
- Library Catalogue - search for library books and manage library accounts - Library catalogue's accessibility statement.
- My permit account - parking permits.
- PCN/Parking fines.
- Planning and Building Control online services.
- Planning application search portal - Planning application search portal's accessibility statement.
- Self Service citizen portal - find bills and payment information for council tax, business rates, housing benefits and landlords.
- Slough Scanstation - scan paperwork and evidence for blue badge, council tax, housing benefit and council tax support and it will link them to you and your address - Slough Scanstation's accessibility statement.