Book an appointment - Council services contact details

Contact us online

We offer face to face appointments for residents who need additional support. 

Please note, these appointments are not for housing advice or homelessness. Check our Homeless or at risk page for details.

To book an appointment please choose:

  • Reception appointment (30 minutes) if you need to hand in a form or supporting documents for
    • Council Tax
    • Housing Benefits
    • Council Tax Support
    • a Housing application
    • School Admissions.
  •  Advisory appointment (1 hour) if you need in-depth advice or help regarding 
    • Housing Benefits
    • Council Tax Support
    • Council Tax or Rent Accounts.

You can change the time and day of your booking, but not on the appointment day itself. You can cancel at any time. Details of how to change the time and day of your booking or cancel will be included in your confirmation email.

Appointments are subject to availability.

Opening hours
Reception appointments
Monday - Wednesday 9am-1pm
Thursday 10am-1pm
Friday 9am-1pm

Advisor appointments
Monday - Thursday 2-5pm
Friday 2-4.45pm
Where to find us

Appointments are held at the community hubs.