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Book an appointment

Contact us online

We offer face to face appointments for residents who need additional support.

To book an appointment please choose:

  • Reception appointment (30 minutes) if you need to hand in a form or supporting documents for
    • Council Tax
    • Housing Benefits
    • Council Tax Support
    • a Housing application
    • School Admissions or other service.
  •  Advisory appointment (1 hour) if you need in-depth advice or help regarding 
    • Housing Benefits
    • Council Tax Support
    • Council Tax or Rent Accounts.

Please wear a face mask to protect yourself and others. Please do not attend the appointment if you:

  • have tested positive for Covid in the last 14 days or
  • have any symptoms of Covid or
  • are self-isolating.

You can change the time and day of your booking, but not on the appointment day itself. You can cancel at any time.

Appointments are subject to availability.

Opening hours
Reception appointments
Monday - Wednesday 9am-1pm
Thursday 10am-1pm
Friday 9am-1pm

Advisor appointments
Monday - Thursday 2-5pm
Friday 2-4.45pm
Where to find us

Appointments are held at the community hubs.