Book an appointment - Council services contact details

Customer services

We offer face to face appointments for residents who need additional support.

To book an appointment with our Customer Services team please choose a Reception appointment if you need to hand in a form or supporting documents for:

• Council Tax
• Housing Benefits
• Council Tax Support
• a Housing application
• School Admissions or
• a Blue Badge application.

Or choose an Advisory appointment if you need in-depth advice or help.for:

• Housing Benefits
• Council Tax Support
• Council Tax
• Rent Accounts.

Please note, appointments with our Customer Services team do not cover housing advice or support with homelessness. Please visit our Homeless or at risk page for more information.

You can change the time and day of your booking at any point before the day of the appointment. You may cancel your appointment at any time. Instructions on how to reschedule or cancel your appointment will be included in your confirmation email.

Other services

Neighbourhood Services, Allocations, Temporary Accommodation and the Home Ownership team are available at the Britwell Centre on selected days to support with:

• Council tenant enquiries
• the Housing Register
• Temporary Accommodation queries
• Right to Buy
• Council leaseholder enquiries.

Complete the Britwell Hub appointments form to book an appointment with the Neighbourhood Services, Allocations, Temporary Accommodation or the Home Ownership team.

Appointments are held at the community hubs.