Citizen portal
System maintenance notice
Our system will be unavailable for essential maintenance from Tuesday 4 November 2025 at 5:00pm until the start of business on Wednesday 5 November 2025.
If you have any problems accessing it after this time, please email SITeam@slough.gov.uk with as much detail as possible about the issue.
We apologise for any inconvenience this may cause.
Once you have an Eligibility Reference Number you can use it on our Citizen Portal. The portal allows registered users to check the validity of their code and the period of eligibility. Eligible applicants can also use it to express an interest in their child attending a particular provider. Once you have shared your eligibility with a provider (or multiple providers), they will contact you to discuss next steps.
To access the Citizen Portal, please follow the below link.
All technical issues using the Citizen portal including account/registration and log in issues can be emailed to SITeam@Slough.gov.uk.