Emergency accommodation in severe weather

Severe Weather Emergency Protocol (SWEP)

SWEP was activated on 12 January 2024 and ended on 22 January 2024.

If the temperature drops again, we will start our SWEP. We want to make sure no one needs to sleep out on the street during the cold weather.

If you are concerned about anyone sleeping rough and would like to help them to a safe and secured accommodation during the cold weather, please use the Street Link website to report rough sleeping.

During out of hours (between 5pm and 9am), please contact the Emergency Duty Service on 01344 351 999.

If you see a rough sleeper who may need urgent medical assistance, please call 999 first without delay.