Emergency accommodation in severe weather

Severe Weather Emergency Protocol (SWEP)

SWEP was active between Tuesday 30 December 2025 till Monday 12 January 2026.

If the temperature drops again, we will start our SWEP. We want to make sure no one needs to sleep out on the street during the cold weather.

If you are concerned about anyone sleeping rough and would like to help them to a safe and secured accommodation during the cold weather, please use the Street Link website to report rough sleeping.

During out of hours (between 5pm and 9am), please contact the Emergency Duty Service on 01344 351 999.

If you see a rough sleeper who may need urgent medical assistance, please call 999 first without delay.