Homeless or at risk

Prevention and relief

Our main priority is to prevent you from becoming homeless. We provide appropriate advice and assistance to your circumstances to avoid the stressful and unpleasant experience of becoming homeless.

Do you need housing advice? Are you about to be made homeless?

If you feel you:

  • are under the threat of becoming homelessness within 56 days
  • are homeless
  • and/or are struggling to secure alternative accommodation

Do you have access to the internet?

If so, you can now contact us directly at any time. Register using the link below. It's easy to use.

Tell us what the problem is and an officer will contact you the following working day. Working days are Monday to Friday.

If you need help with the portal or can't access it, you can call us on 01753 475111.

The earlier you discuss your situation with us, the better chance we have to prevent you from becoming homeless.