If you are worried about becoming homeless, do not wait until you are homeless to contact us. Our priority is to help you stay in your home.
We provide advice and support tailored to your situation to avoid the stress and difficulties of becoming homeless.
The sooner you talk to us about your situation, the better chance we have of helping you stay in your home.
We offer advice on the following:
- your landlord, family or friends have asked you to leave
- your relationship has ended
- you are struggling to pay your rent or mortgage
- you are leaving prison or hospital
- you are a young person who needs housing advice
How we can help
Prevent homelessness
We will work with you to try to help you stay in your home wherever possible. This may include speaking with your landlord, family members, or other people involved in your housing situation.
Financial and housing support
We can help you explore financial support and housing options, including:
- benefits you may be entitled to
- Discretionary Housing Payments
- affordable housing options
Accessing help
Contact us if you are:
- at risk of becoming homeless within the next 56 days
- already homeless
- struggling to find somewhere to live
You can contact Slough Borough Council through Jigsaw Customer Portal
If you are using Jigsaw for the first time
You will need to register and create an account.
If you already have an account
- Select Homeless or at risk
- Login using your existing details
- When asked which local authoriy you are applying for, select Slough
- Choose Homeless Reduction Act application to complete a full application.
If you need help completing the application form, please call 01753 475111.
Homeless or at risk - Jigsaw Customer Portal
What happens next
After completing the online form, an officer will contact you the next working day to arrange an appointment.
We will carry out an initial assessment to understand your situation and determine if you are eligible for housing assistance
Documents you may need to produce
We will ask you to provide us with the following information and documents:
- identity documents for you and your household. This should be your UK passport or birth certificate
- proof of your immigration or residence status from the Home Office if you are not a British or Irish citizen
- your address history for the last five years
- proof of income and any savings, such as pay slips or benefit letters
- medical information if you have any health conditions