We are aware of the news circulating about the financial difficulties being faced by the community equipment provider NRS Healthcare Ltd.
We are aware of the news circulating about the financial difficulties being faced by the community equipment provider NRS Healthcare Ltd.
Through a consortium of all the Berkshire councils, led by West Berkshire, we had a contract with NRS Healthcare for the supply of community equipment including what is known as telecare services (push button alarm systems and similar).
We want to reassure everyone who currently has equipment supplied by us, including telecare services that your service continues as usual – your telecare service will be continuing without interruption and the equipment you have will remain with you.
Arrangements are already in place to switch to a different provider of community equipment immediately and our priority remains ensuring everyone receives what they need to live as safely and independently as possible at home.
More information including the answers to some questions you may have.