How to report flooding in Slough
If flooding occurs, public services in Slough will do their best to help residents. However, property owners are responsible for taking steps to protect their own property and for dealing with flooding inside their homes.
Please use the information below to report flooding to the correct service.
Flooding that causes a danger to life
If flooding is putting people at risk of injury or death, contact the emergency services immediately.
Fire and Rescue Service
- Call 999 in an emergency
- The Fire and Rescue Service’s main role is saving lives. They may also be able to help with pumping out floodwater where resources allow.
Find out more information on the Royal Berkshire Fire and Rescue Service website.
Flooding on a public road or footpath
If flooding is affecting a public road or footpath and appears to be caused by a blocked drain or road gully, please report it to Slough Highways by completing the Contact Highways online form.
Flooding from a main river or reservoir
If flooding is coming from a main river or reservoir, contact the Environment Agency Floodline. They can also help you identify whether a river or watercourse is classed as a main river.
Environment Agency Floodline
- Telephone: 0345 988 1188
- Online: GOV.UK Check for flooding website.
Flooding from a public sewer or water main
If you believe flooding is caused by:
- a public sewer
- a burst water main
- a household stormwater drain
Then you should contact your relevant utility provider.
Thames Water
- Telephone: 0800 316 9800
- Visit Thames Water webiste for more information.
Blocked main rivers (debris or fallen trees)
If a main river is blocked by debris or a fallen tree and this is causing, or could cause, flooding, contact the Environment Agency.
Environment Agency Incident Hotline
- Telephone: 0800 80 70 60