Tell Us Once service
Tell Us Once is a service that lets you report a death to most government organisations in one go. For a list of the organisations Tell Us Once can notify, visit the government's website.
Usually, the deceased person’s next of kin will use the Tell Us Once service. The next of kin is the deceased person’s closest relative by blood or marriage.
If you’re not the next of kin, you can still use this service if you have permission from the next of kin.
You can access the Tell Us Once service:
- by phone.
When we send you the death certificate, we will give you the unique reference number you need to access Tell Us Once.
Information you need to use the service
The service works best if you have the following information about the person who died:
- their National Insurance number
- their date of birth
- details of any benefits or services they were receiving
- their driving licence or driving licence number
- their passport or passport number.
You may also be asked about:
- the deceased person's next of kin
- any surviving husband, wife or civil partner
- the person dealing with the estate.
If you’re the next of kin, your entitlement to benefits may change, so you will also need your own National Insurance number when you use Tell Us Once.
For more information, visit the government's Tell Us Once website.
How we will treat the information you give us
The information you give is confidential and secure. The organisations we contact will use the information to:
- update records
- end services, benefits and entitlement as appropriate
- resolve any outstanding issues.
They can only use the information as the law allows.
We are committed to ensuring that your information is protected. Our privacy statement tells you how we will use and protect the information you provide. Please ask the registrar if you want to see the full privacy statement.