Neighbourhood services

We manage around 6500 tenancies and 1250 flats as leasehold properties.

There are specialists teams within the council that deal with rent arrears, leaseholds and the right to buy.

Estate inspection dates

To find out when your next estate inspection is scheduled, check the inspection dates document (Excel file).

If you cannot access this document or need the information in a different format, please contact Customer Services on 01753 475 111

Reasons to contact neighbourhood services

All housing management matters, (excluding rent arrears, leaseholds, and the right to buy) are dealt with by named neighbourhood managers within the Neighbourhood Services team. Some reasons you may need to contact a neighbourhood manager are to report:

  • anti-social behaviour
  • a concern about your neighbourhood.

How to contact neighbourhood services

Our neighbourhood services teams are based around the borough, each covering a different area. You should contact the appropriate team depending on the location of the property you are enquiring about. For queries on properties in: