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Reporting a repair

If you are a council tenant, you can report a repair online or by telephone on freephone 0800 915 1215.

The council’s housing repairs partner Osborne have staff available to take your calls between 8am and 8pm Monday to Friday and 8.30am to 12 noon Saturday.

An emergency call-out service operates outside of these hours 365 days a year on the same number.

You can find a list of the council's repair responsibilities here.