What we are doing to improve accessibility

We have set up timelines to aim for:

  • any documents which, between 20 December 2020 and 19 December 2021, had a unique page view of 500 or more are made accessible. We aim to have this done by the end of December 2022.

To improve accessibility we:

  • monitor new content to make sure it meets the standards before it is published
  • review existing pages when making updates to ensure they are compliant
  • where possible publish information as web pages rather than PDF documents
  • where possible convert forms that are documents to online forms
  • provide guidance and training to teams within the council on creating accessible content and documents. To complement this, we are also considering making an (in-house) accessibility training video for staff
  • are raising staff awareness on the importance of accessibility through:
    • reminders in Newsround, our weekly email update to staff
    • adding a link to "creating accessible content training course" to our website guidance page of the intranet as well as our talent management system, Cornerstone for staff to access and learn from
  • engage with 3rd-party suppliers to make sure their products that we use and any documents they produce for our website are accessible.