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Claim housing benefit

Sharing information with your landlord

If payments of benefit are made directly to your landlord, we can give them limited information about your claim. This information is limited to details around the dates of payments, the amount of benefit you are entitled, the amount of any overpayments that are being recovered from ongoing entitlement and we can tell them if your claim is suspended (but not the reason why).

If payments are being made directly to you (the claimant) then we will not give the landlord any information about you or your claim.

If you do wish us to give your landlord information about your claim then you will need to give us permission to do so in writing or by requesting it on your application form (this information will still be limited to details of payments, the amount of entitlement, the amount of any overpayments being recovered and if your claim is suspended).

At no time will the Council give out any personal information about you or your household.