Housing benefit

Coronavirus COVID-19

During this difficult time the Government have introduced measures to ban evictions where tenants have had a change in income due to the Coronavirus.

To help us make sure that you or your landlord is receiving the correct amount of help with your rent please let us know about any changes in your circumstances. This will allow us to make sure you are getting all the help you are entitled to.

Delay in customer services

Our lines are very busy. If you have left a call back request, please do wait - we will return your call.

Self serve customer reset email not issued

Customers are not receiving their Self serve password reset requests.We are looking into this and apologise for any inconvenience caused.

This does not affect access to self serve for users able to log in.