Housing benefit

In this section you can find information and resources to help you manage your housing benefit, find out if you are eligible and more.

Self Serve portal unavailable from Friday 27 February 2026 until Monday 2 March 2026

The Self Serve portal will be unavailable from Friday 27 February 2026 until Monday 2 March 2026 due to essential maintenance.

We apologise for any inconvenience during this time.

Updates to the Self-Service Portal

The Self-Service Portal for Housing Benefit, Council Tax and Business Rates has a new link.

You can now access the updated portal through the Housing Benefit and Council Tax section of our website, or directly using the link below:

New Self-Service Portal link.

Transferring to Universal Credit

Over the next year, most working age people who receive legacy benefits will need to claim Universal Credit. This includes: Tax Credits, Income-Related Employment and Support Allowance, Income Support, Income-Based Jobseeker's Allowance and Housing Benefit).

Please look out for your migration notice as you will need to claim Universal Credit within three months of receiving that letter.

More information on the transfer to Universal Credit.