Ukraine welcome guide

The Russian attack on Ukraine has caused the displacement of many tens of thousands of Ukrainian people from their homes. We stand in support of the Ukrainian people and we understand that many people in Slough will want to do all they can to help them in their hour of need.
Arriving in a foreign country has many challenges. The culture, food, education, healthcare and other systems are very different. The council along with its partners are committed to supporting you, your sponsor and your family, as well as keeping you safe. We are working closely with a number of different agencies to ensure we help you in the best way.

Welcome guide

The Ukraine welcome guide aims to help Ukrainians:

  • settle in the UK
  • find a home here
  • access essential public services, healthcare
  • find work and childcare and education services.

The guide also includes specific information for those arriving on the Homes for Ukraine scheme. The Homes for Ukraine campaign page and the Homes for Ukraine scheme FAQs document will be updated regularly so please continue to check back for further updates.

Emergency telephone line

An emergency telephone line 01753 537142, run by Slough Refugee Support, is available as the first point of contact to signpost refugees and asylum seekers and to help local community hosts with their queries. It is an answerphone service, running 5 days a week. Please leave a message and you will receive a response within 24 hours. For further information please visit Slough Refugee Support

Understanding your rights

The British Red Cross website has information to help you understand rights and find out about services and support. For emotional support call the free British Red Cross support line: 0808 196 3651 (open between 10am – 6pm daily). If you need an interpreter, call and say, ‘can I speak to an interpreter?’.