How to tell us about your complaint
You can tell us about your complaint by:
- completing the Housing complaints form. This is our preferred way of contact, as we ask you for all the information we need. Once submitted, you will receive a reference number, so you know we have received it.
But it you would rather not or cannot complete the form, you can tell us about your complaint by:
- calling us on 01753 475111 and selecting option 3. We will ask you to tell us your complaint and send it to the Team to be logged on your behalf
- visiting a Community hub to make your complaint. Or if you can book an appointment through our Customer access book an appointment form
- through social media; X, Facebook and Instagram.
- in a letter sent to Housing Complaints, Slough Borough Council, Observatory House, 25 Windsor Road, SL2 2EL
- through an advocate, friend or family member where the resident’s authority to do so has been obtained.