Training and support for residents
Tenants Participation Advisory Service (TPAS) membership
We are proud members of TPAS, England’s leading resident engagement experts. TPAS promote excellence in resident involvement and empowerment through training, advice and accreditation, representing over 200 Housing Associations, Local Authorities, resident groups and contractors covering over 2.5 million homes.
As TPAS members, our residents and colleagues can access training, learn from others, keep up to date with best practice, and work with likeminded social landlords to positively influence national policy and strengthen our residents’ voice.
Through our membership, residents can also access TPAS member benefits including free access to their resource hub. The hub contains useful information such as reports, members’ briefings and case studies. You can also book to attend events and join TPAS forums involving other residents. The resources available will help our tenants and leaseholders keep up to date with their rights and how to keep us as a social landlord accountable.
To access these benefits, you can join TPAS as a tenant, you will need to set up your own username and password.
Four Million Homes
Four Million Homes is funded by the government to provide Guidance on social housing resident rights and the services landlords are required to provide. The website also overs a range of training, webinar and videos to support residents.
The Leasehold Advisory Service
For government funded, independent advice for residential leaseholders, visit The Leasehold Advisory Service.
Neighbourhoood Housing Surgeries
A Senior Neighbourhood Officer will be based at Langley, Britwell and Chalvey Hubs on a monthly basis running a drop-in session to deal with any enquiries about your property, tenancy or neighbourhood.