Lost and damaged items
- In print fiction and non-fiction books (both adult and children’s): Full replacement cost
- Out of print fiction and non-fiction (hardback and paperback) £15
- Out of print Indic adult fiction & non-fiction £15 per book
- Damaged books (including lost/damaged book jackets): Full replacement cost
- Damaged or lost audiobook CDs: Full replacement cost
Lost library card
- Adult £2
- Children (14 years and under): All replacements free
- Forgotten PIN code £2