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Council tax support

Additional reduction for Council Tax Support recipients

Residents in receipt of Council Tax Support from 1 April 2020 onwards will automatically get up to £150 off their council tax bill as part of the latest measures to relieve financial pressure.

This is aimed at working-age families who already qualify for council tax reduction but still have to pay some council tax.

Using the £1.33 million Council Tax Hardship Fund which was provided to us by the government in response to COVID-19, we have automatically applied the discount and are sending revised bills week from 3 August 2020.

If you are working-age and make a new claim for Council Tax Support in 2020/21 we will automatically award a hardship payment of up to £150 if you are entitled to it. There is no need to make a separate hardship payment claim.

If your Council Tax account is now in credit and:

  • You pay by Direct Debit - you will be refunded automatically
  • You do not pay by Direct Debit - You can find a refund form in the Refund section of our Change of circumstances page or alternatively you can email us with your bank details to request the refund.