Apply online
You can apply for Council Tax Support online. You can save your form and come back to it later using your password and reference number. Your claim will only be looked at once you have submitted it. You will receive an email receipt once completed, please check your spam or junk folder.
Why apply now
Many people miss out on support because they delay applying or forget to send their documents.
Applying as soon as possible means:
- your claim can be processed more quickly
- you are less likely to experience delays
- you reduce the risk of missing out on support
Completing your application early can help prevent problems later.
If you need help applying
If you are not confident filling in online forms, you can:
- ask a family member, friend or support worker to help you
- visit one of our community hubs for support
- email the benefits team at benefits@slough.gov.uk
Before you start
You will need to provide documents to support your application.
To save time, check what evidence you may need before you apply.
More information and what proof you need to provide can be found on our webpage.
Please note: when you apply you will also be able to download a personalised evidence checklist.
Apply online
Use our benefits calculator and claim form to:
- check what support you might receive
- submit your Council Tax Support claim
You do not need to print anything, you will agree to the statements online.
Start your claim - benefits calculator and claim form
Your evidence checklist
When you finish your application, you will receive a personalised checklist showing the documents you must send us.
Before closing the form:
- write the list down, or
- print the checklist
Sending your documents quickly helps avoid delays.
If we do not receive your evidence:
- we cannot assess your claim
- your benefit may be delayed or reduced
- your claim may be closed
- you may miss out on discounts that could have started earlier
Sending your evidence on time helps protect your application.
How to send your evidence
Email your documents to benefits@slough.gov.uk
Include your claim reference number in the subject line so we can match your documents to your claim.
When sending documents:
- send clear photos or scanned copies
- make sure all information is readable
If you cannot send documents online, visit one of our community hubs and we will help you.
When your Council Tax Support starts
Most claims start from the Monday after we receive your completed application.
In some situations, support may start earlier if you can show the delay in applying was unavoidable.
More help and advice
- Citizens Advice – independent benefits and money support Speak, Seek, Save. - Citizens Advice
- Slough Cost of Living Support – local help, grants and guidance Cost of living – Slough Borough Council
- Turn2Us – benefits and financial support information Tackling Financial Insecurity Together | Turn2us
- Help to make a Universal Credit claim Contact us about a Universal Credit application - Citizens Advice