What proof do I need?
To process your claim, we need proof of your identity and income.
Please send us documents for you and any other adults in your household.
Proof you need to provide
National Insurance number
Provide one document for each adult aged 18 or over that shows their National Insurance number.
For example:
- P45 or P60 from your last employer
- National Insurance number card
- recent printed payslip
- letter from the Department for Work and Pensions (DWP) or Jobcentre
- letter or tax code from HM Revenue and Customs (HMRC)
- occupational pension slip
If you do not know your National Insurance number, you can find it on the GOV.UK website: Find your National Insurance number – GOV.UK.
Proof of identity
In addition to one document above, provide at least one more document for each adult to confirm identity.
For example:
- valid passport
- current driving licence
- recent utility bill
- recent bank statement
We can also accept:
- birth certificate
- marriage certificate
- divorce papers
- medical card
- residence permit
- letter from the Home Office
- letter from a probation officer, solicitor or social worker
- letter from HMRC
If you have a partner (married, civil partner or living together), we need proof for them as well.
Proof of earnings (if you are employed)
Provide payslips for each working adult. Payslips must be consecutive:
- 5 weekly payslips, or
- 3 fortnightly payslips, or
- 2 monthly payslips
If you cannot provide payslips, send:
- a letter from your employer confirming your earnings, or
- a Certificate of Earnings
If you are self-employed
Complete the online self-employed earnings form.
Email the completed form and supporting documents to benefits@slough.gov.uk for each of you.
Include:
- your most recent accounts
- recent business bank statements
You must include your benefit claim reference number in the email subject line.
Benefits, pensions or allowances
Provide proof of all benefits for each adult.
For example:
- your most recent Universal Credit statement (showing the full breakdown and any deductions)
- pension award letters
- any other benefit award notices
Any other income
Tell us about all other income, including:
- student grants, loans or bursaries
- income paid outside the UK
- non-UK pensions
You must provide proof.
Savings and investments
Provide proof for each adult:
- bank, building society or Post Office statements for the last 2 months
- passbooks (if applicable)
If your total savings or capital are:
- more than £6,000 (working age), or
- more than £10,000 (pension age)
You must also provide certificates or documents for any other investments.
Non-dependants
Provide proof of income, savings and capital for any non-dependants living in your home (for example, adult children or relatives).
Dependants (children)
Provide:
- proof of Child Benefit
- proof of any income or savings in the child’s name
- proof of the child’s date of birth (if this is not shown on other documents)
Pension contributions
Provide proof of payments into a pension scheme.
You do not need to send proof if the contributions are shown on your payslips.
Students
Provide:
- proof of your course
- confirmation of how many guided learning hours you study
How to send your evidence
Email your documents to benefits@slough.gov.uk.
Include your claim reference number in the subject line so we can match your documents to your claim.
Sending documents online
- send clear photos or scanned copies
- make sure all information is readable
If you cannot send documents by email
You can:
- visit one of our community hubs for help
- ask a friend or family member to send the documents for you
Make sure your details and claim reference number are included so we can link the documents to your claim.