How to apply for council tax support

Claiming from an earlier date

If you are late submitting your claim you may be able to request backdating if you have good cause for doing so. The length of time we could go back depends on how old you are.

  • If you are under 60 years old, you can request backdated benefit for a maximum of 4 weeks from the date we receive your request.
  • If you are over 60 years old, we will automatically consider whether you qualify for backdated benefit when you submit your claim for benefit. You will not need to prove a ‘good cause’ for failing to apply on time. We can only go back for a maximum of 3 months from the date your entitlement starts.
  • If you recently turned 60 years old, we can only backdate to the date you became 60. If your circumstances recently changed, we can only backdate from the date you became entitled to benefit.

If you are receiving Local Housing Allowance and your request for backdating is successful, your Local Housing Allowance rate will be based on the figures that apply for the month you have asked your claim to start from. This may be different to the figures for the month you have submitted your form in. We will review your Local Housing Allowance rate every year after the start of your claim unless your circumstances change before then.

Your request for backdated benefit must be in writing and you must give evidence in support of your request.

Please ring our Customer Service Centre on 01753 475111 for further advice.