E-scooter trial

Key facts about the rental e-scooter scheme

Neuron Mobility funded the infrastructure used in the trial which is now suspended. This included:

  • virtual docking stations
  • e-scooters
  • helmets
  • costs incurred for signage, road markings, and traffic regulation orders.

There was no capital cost to the council for the scheme.

There were 300 rental e-scooters in the borough.

Scheme details

  • Riders needed to hold a valid full or provisional driving licence to use a rented e-scooter.
  • It was acceptable to instead have an overseas full driving licence from an EU or EEA country. To check eligibility please refer to the government’s online eligibility checking tool.
  • Riders needed to be over 18 years old.
  • Riders were advised to wear a helmet while operating the scooter, the one provided or their own.
  • Rented e-scooters had a maximum speed of 15mph.
  • Insurance was provided by Neuron.
  • E-scooters could only be used on the road and in cycle and bus lanes. 
  • E-scooters were not permitted on pavements, playing fields and parks.
  • If taken in ‘No-Go Zones’ the speed would automatically reduce and the e-scooter would eventually come to a stop due to geofencing technology.